Liyana – Privacy Policy

At Liyana liyana.pk, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and place orders.

1. Information We Collect

We may collect the following information when you use our website:

  • Personal Information: Name, email address, phone number, shipping and billing address.

  • Order Information: Product details, payment method (COD), order date, and delivery details.

  • Technical Information: IP address, browser type, device information, and browsing activity on our site.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders.

  • To manage your account and login credentials.

  • To provide customer support and respond to inquiries.

  • To improve your shopping experience and website usability.

  • To comply with legal obligations or prevent fraud.

3. Cookies and Tracking

  • We use cookies and similar technologies to enhance your browsing experience.

  • Cookies may store your preferences, cart information, and login sessions.

  • You can disable cookies in your browser settings, but some features of the website may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. Your data may be shared only in the following situations:

  • With delivery partners to fulfill orders.

  • With service providers who assist in website maintenance and customer support.

  • When required by law or to protect the rights and safety of Liyana.

5. Data Security

  • We use industry-standard security measures to protect your information.

  • Personal information is stored securely and access is restricted to authorized personnel only.

  • Despite our efforts, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

  • You have the right to access, correct, or delete your personal information stored by Liyana.

  • You may unsubscribe from marketing emails at any time.

  • To exercise your rights, please contact us at info@liyana.pk.

7. Cash on Delivery Specific Note

  • Since payments are collected on delivery, we do not store sensitive financial information such as credit card details.

  • Your COD order information is used only to process and deliver your order.

8. Third-Party Links

  • Our website may contain links to third-party websites.

  • We are not responsible for the privacy practices or content of external sites.

9. Children’s Privacy

  • Liyana does not knowingly collect personal information from children under 13 years old.

  • If we discover that we have collected data from a child, we will delete it immediately.

10. Changes to This Privacy Policy

  • We may update this Privacy Policy from time to time.

  • The updated policy will be posted on this page with the effective date.

  • Please review this page periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@liyana.pk
Phone: +92 319 0687392
Website: https://liyana.pk